You may wonder why it's worth looking into the DNA of leading the Daily Business, when my main focus is leading development, change, and improvements.
It's all about having a base for comparison.
By understanding the DNA of leading the Daily Business it will become easier to see how it differs from leading more development-oriented initiatives, where they are similar and where to pay special attention.
Before we go practical in a short while let's first look at the core of leadership:
Deep down, leadership in all aspects is about building the balance between direction and action - or simply put:
WHAT to achieve
HOW to make it happen
This is: We have a goal of X (WHAT), which we achieve by doing Y (HOW).
Next to the often measurable elements, there is an additional Quality aspect. This may be clearly defined, yet at other times it remains unspoken. This includes things like quality in customer interaction, 0 errors in the financial report etc.
The HOW to make things happen is about what physically is taking place in the team to ensure things gets done.
How does this look in reality?
With this framework in place, it becomes easier to understand the fundamentals of leading development, improvement, and change.
The book LEADERSHIP: LESSON ONE provides extensive details on this, yet you can get a brief overview of these dynamics here: